Proline provides comprehensive management of your property in an effort to achieve the goals and objectives of the property owner. We provide good service through planning for the future and working to maximize your returns, both in terms of income and value. Some of the services we provide are as follows:
- Initial rent up of the dwelling, advertising the unit for rent, showing to prospective tenants, screening rental applicants, selecting tenants.
- Perform a move-in inspection of the property at the time the tenant takes occupancy. Itemize flaws or deficiencies for security deposit purposes.
- Collect monthly rents, maintain security deposit records.
- Arrange for any necessary repairs and maintenance to the dwelling. We utilize independent trades and receive excellent service from our trades. If, during the course of performing maintenance work, our trades notice a problem with the property, they will advise us directly.
- Inspect where necessary to determine the need for repairs and maintenance. Obtain competitive bids and supervise any major repair and maintenance items needed.
- Pay monthly repair and maintenance expenses if applicable. We do not mark up any of the trade’s bills. You pay only what it actually costs.
- If required to do major renovation projects we may negotiate a separate fee for that project.
- Provide monthly accounting statement to owners detailing all income and expenses received. All expenses and funds received are handled through a designated trust account.
- Net proceeds paid to the owner each month or deposited to an account to the credit of the owner. We normally send our statements and deposit cheques by the 15th of the month in which they are received. We pride ourselves on having the fastest turn around time of any of the Victoria management companies.
- Perform move-out inspection when tenants vacate, refund security deposit or applicable portion thereof.
- Follow up any required action with the tenant.
- Perform periodic inspection of interior of dwelling unit to ensure it is being properly maintained. Follow up any required action with the tenant.
- We utilize the standard lease required by the Province of British Columbia and add addendums to meet the needs of the owners.
Insurance
- We have a good program through a local insurance broker. This is available for single family dwellings and offers supplemental coverage at a competitive price. We would be happy to provide you with more details.