At Proline we specialize in larger, good quality Strata Corporations. We work closely with councils to ensure that the properties are well maintained and managed both physically and financially. Our portfolio is comprised of many of the largest strata corporations in Victoria, and many of the most prestigious.
Bylaws – We have developed a standard set of bylaws for use in our Strata Corporations. These bylaws utilize the standard bylaws provided in the Strata Property Act and improve and clarify the wording. There are also a number of sections which allow for customization by individual Strata Corporations.
Welcome Package – We have developed a comprehensive welcome package for Strata Corporations. The welcome package provides new owners with considerable information about how a condominium works. A little education goes a long way in helping resolve potential conflicts.
Insurance – We have one of, if not the largest, good quality insurance portfolios in the City and as such we are able to offer excellent rates and terms to our clients. In addition to the excellent rates, we are able to provide additional coverage in some areas at no extra cost.
Banking – Our arrangement with our bank allows for interest to be paid on all operating accounts on a prime minus basis. Bonus interest is generally paid on contingency reserve funds and there are presently only minimal service charges on our bank accounts.
Pre-authorized Debit – As a convenience for strata owners we offer the ability for pre-authorized debits from their bank accounts.
Long-Term Planning
One of the most important issues for Strata Corporations is the contingency reserve fund. We work with councils to determine what the future demands on the reserve fund may be and help outline a plan for presentation to the owners which will reflect the future cash requirement needed in order to make the necessary replacements or repairs. Once a plan has been established strata corporations can determine how best to meet the funding requirements.
Regular Operations – A brief outline of the regular activities in which Proline is involved follows:
- Work with council to prepare an Annual Budget.
- Prepare monthly computerized income and expense statements for council. Our statements provide excellent detail yet are easy to read and understand. Our statements enable you to measure monthly and year-to-date performance against the annual budget.
- Collect the monthly strata fees and pay monthly expenses.
- Maintain records of, and collect other charges such as parking, fines and arrears.
- Invest and manage Contingency Reserve Funds in order to maximize their earnings potential in a risk free environment.
- Attend regular Strata Council meetings, and update Council on operations of the complex.
- Assist in preparation, monitoring and enforcement of Strata bylaws.
- Filing of appropriate forms under the Strata Property Act, Forms B, F and K.
- Conduct regular site visits to ensure maintenance standards are being met.
- Dispatch appropriate maintenance and trades people as required.
- Provide general supervision for on-site maintenance or gardening staff.
- Handle the tendering and bid process for major repairs and maintenance items, or for special projects.
- Maintain 24 hour emergency access. Dispatch appropriate trades in emergency situations. Our key trades people are available to us on a 24 hour basis for emergency call outs.
- Ensure that all contract items are maintained at as reasonable a level as possible while maintaining standards set by the Strata Council.
- Ensure compliance of all owners with rules and regulations and bylaws of the complex at the direction of the Strata Council.
- Encourage newsletters within the complex on a regular basis as a method of communicating with residents. This helps foster the sense of community which is so important in a condominium complex.
- Prepare notices, agenda and required information of annual general or extraordinary general meetings. Organize meeting times and location.
- Work with Council to plan future requirements for the Strata Corporation’s contingency reserve and to highlight areas for which special attention may be required in the future.
- Generally, to liaise with all owners to ensure peace and harmony within the complex.
Building Envelope Issues
- Proline Property Managers have had considerable experience in building envelope issues and large building remediation projects. Our involvement in major building envelope failures is on a fee of service basis.